Privacy policy

LUKNFIL

PRIVACY POLICY (B2B WEBSITE & WHOLESALE CONTACTS)

Last updated: 14-1-2026

Luknfil respects your privacy. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and what rights you have under applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

This Privacy Policy applies to the Luknfil website (“Website”) and to communications with Luknfil related to wholesale and B2B cooperation.

Controller (Data Controller): Luknfil, 
Address: 37 boulevard lannes 75116 paris
Email: office@luknfil.com
Phone: XXX

 

1. What this policy covers

This Privacy Policy covers:

  • visits to our Website (including server logs and cookies);
  • communications with us (email, contact forms, B2B inquiries);
  • retailer/partner onboarding and account handling (if applicable);
  • marketing communications (newsletter) where you choose to receive them.

This policy does not apply to third-party websites you may reach through external links on our Website.

2. Core principles

  • We collect only what we need.
  • We keep access limited to people who need it for their job.
  • We do not sell your personal data.
  • We use reasonable technical and organizational measures to protect your data.

3. Personal data we may collect

Depending on how you interact with Luknfil, we may collect:

3.1 Information you provide to us (B2B inquiries / partner onboarding)

  • Name and surname
  • Company / store name
  • Job title / role
  • Business email
  • Business phone number
  • Business address (store/shipping address if relevant for cooperation)
  • Country / city
  • Messages you send us and related correspondence
  • Any information you voluntarily provide in the context of wholesale cooperation

3.2 Information collected automatically when you use the Website

  • IP address (or IP shortened/anonymized where possible)
  • Date/time of access
  • Browser type/version
  • Device / operating system information
  • Referrer URL
  • Pages visited and general usage data (depending on cookie settings)

4. Why we use your data (purposes) and legal bases (GDPR)

We process personal data only where we have a legal basis:

4.1 Operating, securing and improving the Website

Purpose: website delivery, security, troubleshooting, performance.
Legal basis: legitimate interests (Art. 6(1)(f) GDPR).

4.2 Responding to B2B inquiries and managing business relationships

Purpose: respond to requests, handle retailer onboarding, support wholesale cooperation.
Legal basis: steps prior to entering a contract / contract performance (Art. 6(1)(b) GDPR) and/or legitimate interests (Art. 6(1)(f) GDPR).

4.3 Compliance with legal obligations

Purpose: responding to lawful requests by authorities; legal compliance.
Legal basis: legal obligation (Art. 6(1)(c) GDPR).

4.4 Marketing communications (newsletter / updates)

Purpose: send news, product updates, brand announcements.
Legal basis: consent (Art. 6(1)(a) GDPR) or, where permitted by law, legitimate interests (Art. 6(1)(f) GDPR).
You can unsubscribe at any time.

5. Cookies and similar technologies

We may use cookies to:

  • keep the Website working properly;
  • understand general usage patterns (analytics);
  • improve content and user experience.

Your choices

You can manage cookies through your browser settings and/or our cookie banner (if implemented). Disabling certain cookies may reduce functionality.

If we use analytics tools (e.g., Google Analytics or similar), we will disclose the provider here and explain opt-out options:

  • Analytics provider: XXX
  • IP anonymization: XXX
  • Opt-out link / instructions: XXX

6. Who we share data with

We do not sell or rent your personal data.

We may share personal data only with:

  1. Service providers (processors) that help us run the Website and communications (e.g., hosting, email, CRM), under contractual confidentiality and GDPR-compliant terms.
  2. Professional advisors (e.g., legal or IT support) where necessary.
  3. Authorities where required by law, or to protect rights, safety and security.

Important (B2B context): If you ask us to connect you with a distributor/retailer partner, we will only share your details when necessary to handle your request and on an appropriate legal basis.

7. International transfers

We aim to keep data within the EU/EEA.
If we use providers that process data outside the EU/EEA, we will ensure appropriate safeguards (e.g., Standard Contractual Clauses) and disclose them here: XXX.

8. Data retention (how long we keep data)

We keep personal data only as long as necessary for the purposes described above, including:

  • for as long as we need to respond to your inquiry and maintain the business relationship;
  • longer where required by law or for legal claims.

Typical retention periods (can be customized):

  • B2B inquiry correspondence: up to XXX months/years
  • Website logs: XXX days
  • Newsletter data: until you unsubscribe

9. Security

We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration or destruction.
No system is 100% secure, but we work to keep risk low and controlled.

10. Your rights (GDPR)

Where GDPR applies, you may have the right to:

  • Access your data (Art. 15)
  • Rectify inaccurate data (Art. 16)
  • Erase data (“right to be forgotten”) (Art. 17)
  • Restrict processing (Art. 18)
  • Data portability (Art. 20)
  • Object to processing (Art. 21)
  • Withdraw consent at any time (Art. 7(3))
  • Lodge a complaint with a supervisory authority (Art. 77)

 

11. Changes to this Privacy Policy

We may update this Privacy Policy to reflect legal, technical, or business changes.
The updated version will be posted on the Website with a new “Last updated” date.

12. Contact

For privacy questions or requests, contact:
Email: office@luknfil.com
Address: France
Phone: